Error-proofing a shift
Planning, handover, task cards, interruptions, independent inspection, tools, fatigue, event review and the shift lead's toolkit. Part 2 of the Human factors in maintenance series.
What you will be able to do
- ✓ Plan a maintenance shift in productive hours, reassess it when staff are short and place critical tasks outside the fatigue low.
- ✓ Run a three-layer handover and keep a written record that lets a stranger continue unfinished work safely.
- ✓ Work from the task card, manage interruptions with protected steps and place-keeping, and respond correctly to wrong maintenance data.
- ✓ Plan and perform independent inspections of flight controls to the European and US rules, including re-inspection limits and identical tasks.
- ✓ Control tools, debris and removal-before-flight items, using the findings of ATSB investigation AO-2018-053 on pitot covers left fitted.
- ✓ Review shift events with MEDA categories and just-culture questions, and lead with briefings, challenge-and-response and stop-the-line.
Course content
Session 1 · The shift as a system
1.1
- The shift as a system · free preview
- Planning the shift
- Fatigue on the floor
- Worked example: building tonight's shift plan
Session 2 · Handover that works
1.2
- What a handover must carry
- The written record: stage sheets, tags and the technical log
- The verbal handover at the aircraft
- Worked example: finding the weak entries on a handover board
Session 3 · Task cards, interruptions and keeping your place
1.3
- Working from the task card
- Interruptions and place-keeping
- When the card and the aircraft disagree
- Worked example: an interrupted wheel change at 03:40
Session 4 · Independent inspection of flight controls
1.4
- Why a second pair of eyes
- What the independent inspector actually checks
- Re-inspection, identical tasks and fatigue
- Worked example: inspecting tonight's elevator cable change
Session 5 · Tools, debris and removal-before-flight items
1.5
- Tool control that works on a night shift
- Foreign object debris on the shift
- Covers, pins, blanks and flags
- From the investigation file: pitot covers left on at Brisbane
Session 6 · Learning from events and leading the shift
1.6
- A MEDA-style review at shift level
- Just culture in practice
- The shift lead's toolkit
- Worked example: reviewing a gear pin event, and where this series goes next
Who this course is for
Course content © Aerospace Garage Limited. All rights reserved.