Question 1

Who am I contracting with?

Accepted Answer

Aerospace Garage Limited, licensed in the Masdar City Free Zone, Abu Dhabi. One contract covers confidentiality, intellectual property and liability; you never manage a contractor relationship.

Question 2

How is a specialist matched to my problem?

Accepted Answer

Your brief is matched against the verified bench on approvals held, platform, phase, region, language and availability. You see anonymised cards; a practitioner's identity is never disclosed to a client. Where your site security requires a name for access, Aerospace Garage provides it to that security office under its non-disclosure agreement, outside the engagement.

Question 3

What does an engagement cost?

Accepted Answer

Every engagement is scoped first and priced per milestone in the written proposal you accept — no payment is due for work you have not accepted. Describe your constraint and we return a scope note as soon as we can.

Question 4

How is payment handled?

Accepted Answer

Deposit, each milestone and the final balance are invoiced in USD through Stripe, by card or bank transfer. The deposit is refundable in full if no expert is confirmed within ten working days.

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