KUALA LUMPUR · AI
Digital maintenance records move from pilot projects to purchase requirements
Operators tendering for MRO services are beginning to specify machine-readable records as a condition — a shift that quietly redefines which shops can bid.
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For a decade, digitised maintenance records were a differentiator a shop could advertise. The change now visible in tender language is that they are becoming a threshold requirement: operators want records that transfer cleanly at redelivery, feed reliability analytics and survive an asset sale without a paper reconciliation project. Shops in emerging markets face a choice — invest in records infrastructure or be progressively excluded from exactly the long-term contracts that justify the investment. The advantage sits with newer facilities that never accumulated paper in the first place.